Policies

Shipping

We are based in Lima, Peru but do our shipping FROM the United States. We currently ship to customers in the US and other countries around the world.

 

If you are located outside of the US or Peru and you do not see your customer in our shipping calculator at checkout, please contact us directly by email to explore a custom order shipping to your location.

Our email is dana@presentlyin.com

Shipping options: we generally do not require signature or include insurance when we ship to you. If you prefer to have such, please email to add this as an option. 

Custom Orders

We love custom orders! <Smile> Please send an email with a description of what you are looking for and we would be happy to fulfill any custom order that we can. 

our email is dana@presentlyin.com

Wholesale

Yes, we do wholesale! <Smile> We love working with retailers and would be happy to discuss working with you. Our wholesale program is based on volume and items ordered. 

our email is dana@presentlyin.com

Returns & Refunds

Sorry!! At the time, we don't accept returns or provide refunds. However, we DO REALLY WANT YOU TO BE HAPPY with your PresentlyIn purchase. So, if you have a problem or issue with your experience, please let us know so we can resolve happily for everyone. 

our email is dana@presentlyin.com